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Jan 31

Introducing FameBase: A Governed Knowledge Graph Module for PHP

#famedata #famebase #knowledgebase #knowledgegraph

1 min read

Cover image for The Knowledge Base That Lied to 10,000 Customers (And How We Caught It)

FARHAN HABIB FARAZ

Jan 18

The Knowledge Base That Lied to 10,000 Customers (And How We Caught It)

#rag #llm #ai #knowledgebase

6 min read

Cover image for The “Too Smart” Knowledge Base Problem: When Your AI Knows Too Much for Its Own Good

FARHAN HABIB FARAZ

Jan 18

The “Too Smart” Knowledge Base Problem: When Your AI Knows Too Much for Its Own Good

#rag #nlp #knowledgebase #promptengineering

5 min read

Cover image for Help Center SEO Fundamentals for Discoverable Support Content

FreePixel

Dec 23 '25

Help Center SEO Fundamentals for Discoverable Support Content

#helpcenter #seo #knowledgebase #customersupport

4 min read

Cover image for Help Center Design Consistency Rules for Trust and Clarity

FreePixel

Dec 24 '25

Help Center Design Consistency Rules for Trust and Clarity

#helpcenter #uxdesign #customersupport #knowledgebase

4 min read

Cover image for Help Center Metrics That Measure Real Support Effectiveness

FreePixel

Dec 17 '25

Help Center Metrics That Measure Real Support Effectiveness

#helpcenter #customersupport #uxdesign #knowledgebase

4 min read

Cover image for Help Center Navigation Patterns Users Actually Prefer

FreePixel

Dec 15 '25

Help Center Navigation Patterns Users Actually Prefer

#ux #helpcenter #customersupport #knowledgebase

4 min read

Cover image for Building an AWS-Based RAG Pipeline

elbanic

Nov 21 '25

Building an AWS-Based RAG Pipeline

#rag #notimetocode #aws #knowledgebase

4 min read

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