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XUSHENG CAO

Building ShenDesk. Focused on reliable, long-running customer support systems.

Joined Joined on  Email address cao.silhouette@gmail.com Personal website https://shendesk.com
2025 in Review: Running a Real-World Customer Support System
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2025 in Review: Running a Real-World Customer Support System

#programming #productivity #beginners #learning
5
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5 min read

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Why We Chose WebView Over SDK for In-App Customer Support
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Why We Chose WebView Over SDK for In-App Customer Support

#mobile #architecture #webdev #programming
9
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6 min read
A UTF-8 Trap I Hit While Building a Customer Support Chat System
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A UTF-8 Trap I Hit While Building a Customer Support Chat System

#devjournal #programming #softwareengineering
5
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4 min read
Building ShenDesk: a self-hostable real-time chat system for web & mobile apps
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Building ShenDesk: a self-hostable real-time chat system for web & mobile apps

#showdev #mobile #startup #webdev
2
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2 min read
Why I insist on creating "products" rather than just focusing on "technology"
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Why I insist on creating "products" rather than just focusing on "technology"

#productivity #design
1
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1 min read
My Free .NET Resource File Management Tool: Shen Resources Tool
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My Free .NET Resource File Management Tool: Shen Resources Tool

#csharp #dotnet #vb #aspnet
1
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3 min read
My Journey in Software Development
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My Journey in Software Development

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1 min read
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