Andrew Despres

IT Helpdesk for over 10 years. Started off in Retail IT and worked my way into K-12 EDU helpdesk. Currently working for a Google Workspace/GCP specialized MSP. Always learning. Always growing.

Edmonton Joined on Oct 27, 2024 https://blog.andrewdespres.tech/

Education

Grant MacEwan University

Pronouns

He/Him

Work

Senior Support Engineer for Google Workspace Customers

Andrew Despres

Sep 23

Network+ N10-009 4.1 Study Guide: Security Concepts and Practices

#networking #network #comptia #beginners

9 min read

Cover image for CompTIA Network+ N10-009 3.5 Study Guide: Remote Access & VPNs

Andrew Despres

Sep 22

CompTIA Network+ N10-009 3.5 Study Guide: Remote Access & VPNs

#networking #network #comptia

7 min read

Cover image for CompTIA Network+ N10-009 3.4 Study Guide: DNS, DHCP, IPv6, and Time Protocols

Andrew Despres

Sep 19

CompTIA Network+ N10-009 3.4 Study Guide: DNS, DHCP, IPv6, and Time Protocols

#networking #network #comptia #beginners

9 min read

Cover image for CompTIA Network+ N10-009 3.3 Study Guide: Disaster Recovery and Network Redundancy

Andrew Despres

Sep 18

CompTIA Network+ N10-009 3.3 Study Guide: Disaster Recovery and Network Redundancy

#networking #network #comptia #beginners

6 min read

Cover image for 5 Monitoring Concepts You Need to Master the N10-009 Exam: From Information Overload to Focused Insight

Andrew Despres

Sep 17

5 Monitoring Concepts You Need to Master the N10-009 Exam: From Information Overload to Focused Insight

#cybersecurity #networking #comptia #beginners

6 min read

Cover image for 4 (Non-Technical) CompTIA Network+ Concepts That Will Make You a Better Network Engineer

Andrew Despres

Sep 16

4 (Non-Technical) CompTIA Network+ Concepts That Will Make You a Better Network Engineer

#network #networking #comptia #beginners

5 min read

Cover image for Cracking the Wireless Code: Essential CompTIA Network+ N10-009 Insights for Smarter Networking

Andrew Despres

Sep 14

Cracking the Wireless Code: Essential CompTIA Network+ N10-009 Insights for Smarter Networking

#networking #network #comptia #beginners

5 min read

Cover image for 5 Routing Concepts That Finally Click

Andrew Despres

Sep 11

5 Routing Concepts That Finally Click

#networking #network #comptia #beginners

9 min read

Cover image for 3 CompTIA Network+ Concepts That Aren't Just About Memorization

Andrew Despres

Sep 9

3 CompTIA Network+ Concepts That Aren't Just About Memorization

#network #networking #comptia #beginners

8 min read

Cover image for Advanced IPv4 Concepts: Classful Addressing, Private IPs, and Subnetting

Andrew Despres

Sep 8

Advanced IPv4 Concepts: Classful Addressing, Private IPs, and Subnetting

#networking #network #comptia #beginners

7 min read

Cover image for CompTIA Network+ N10-009 Notes: A Simple Guide to IPv4

Andrew Despres

Sep 4

CompTIA Network+ N10-009 Notes: A Simple Guide to IPv4

#comptia #networking #network #beginners

7 min read

Cover image for Building Your IT Foundation: Understanding Internet Protocol Basics

Andrew Despres

Sep 3

Building Your IT Foundation: Understanding Internet Protocol Basics

#comptia #networking #network #beginners

5 min read

Cover image for Switch Port Configuration and Troubleshooting

Andrew Despres

Aug 5

Switch Port Configuration and Troubleshooting

#comptia #networking #network #beginners

17 min read

Andrew Despres

Jul 28

Demystifying Network Connections: Interfaces, Switches and other devices for Beginners

#comptia #networking #network #beginners

15 min read

Cover image for The Physical Layer Playbook: Mastering Cable Troubleshooting

Andrew Despres

Jul 22

The Physical Layer Playbook: Mastering Cable Troubleshooting

#networking #network #comptia #beginners

13 min read

Cover image for Network+ Basics: Physical Installation

Andrew Despres

Jul 6

Network+ Basics: Physical Installation

#comptia #networking #network #beginners

10 min read

Cover image for Network+ N10-009 Your Guide to Fiber Optic Cables: From Light Pulses to Lightning Speed

Andrew Despres

Jul 3

Network+ N10-009 Your Guide to Fiber Optic Cables: From Light Pulses to Lightning Speed

#networking #network #comptia #beginners

6 min read

Cover image for Network+ Cabling: The Essentials

Andrew Despres

Jun 27

Network+ Cabling: The Essentials

#comptia #networking #network #beginners

7 min read

Cover image for From Phone Lines to Ethernet: An Introduction to Copper Cabling

Andrew Despres

May 13

From Phone Lines to Ethernet: An Introduction to Copper Cabling

#comptia #networking #network #beginners

10 min read

Cover image for The Unsung Hero of Networking: A Deep Dive into Ethernet For the N10-009 Exam

Andrew Despres

May 9

The Unsung Hero of Networking: A Deep Dive into Ethernet For the N10-009 Exam

#comptia #networking #network #beginners

9 min read

Cover image for Network Troubleshooting Explained: Simple Steps for Success (CompTIA Net+)

Andrew Despres

May 5

Network Troubleshooting Explained: Simple Steps for Success (CompTIA Net+)

#comptia #networking #network #beginners

13 min read

Cover image for From Fingers to Networks: Introduction to Binary and Hexadecimal

Andrew Despres

Apr 16

From Fingers to Networks: Introduction to Binary and Hexadecimal

#comptia #networking #network #beginners

3 min read

Andrew Despres

Apr 4

SOHO Networking

#comptia #networking #network #beginners

6 min read

Cover image for Layer by Layer: The OSI Model Layers 5-7

Andrew Despres

Mar 31

Layer by Layer: The OSI Model Layers 5-7

#comptia #networking #network #beginners

2 min read

Andrew Despres

Mar 24

Layer by Layer: The OSI Model Layer 4

#comptia #network #networking #beginners

2 min read

Cover image for Layer by Layer: The OSI Model: Layer 3

Andrew Despres

Mar 22

Layer by Layer: The OSI Model: Layer 3

#comptia #network #networking #beginners

2 min read

Cover image for Layer by Layer: The OSI Model: Layer 2

Andrew Despres

Mar 20

Layer by Layer: The OSI Model: Layer 2

#comptia #network #networking #beginners

2 min read

Cover image for Layer by Layer: The OSI Model Layer 1

Andrew Despres

Mar 18

Layer by Layer: The OSI Model Layer 1

#comptia #network #networking #beginners

4 min read

Cover image for Introduction To Networking

Andrew Despres

Jan 12

Introduction To Networking

#comptia #network #beginners #networking

5 min read

Cover image for Planning a Google Workspace Deployment

Andrew Despres

Nov 23 '24

Planning a Google Workspace Deployment

#google #workspace #deployment #certification

10 min read

Cover image for Google Workspace Mail Management

Andrew Despres

Nov 13 '24

Google Workspace Mail Management

#google #workspace #gmail #notes

13 min read

Cover image for Google Workspace Security Part 2: SSO, API Access, Managing Connected Apps and the Alert Center

Andrew Despres

Nov 11 '24

Google Workspace Security Part 2: SSO, API Access, Managing Connected Apps and the Alert Center

#google #workspace #certification #notes

7 min read

Cover image for Google Workspace Security Part 1: Common Security Settings and 2SV

Andrew Despres

Nov 11 '24

Google Workspace Security Part 1: Common Security Settings and 2SV

#google #workspace #certification #notes

5 min read

Cover image for Managing Google Workspace Part 3: MDM Basics, Vault, Reporting and Domains

Andrew Despres

Nov 5 '24

Managing Google Workspace Part 3: MDM Basics, Vault, Reporting and Domains

#google #workspace #certification #notes

9 min read

Cover image for Managing Google Workspace Part 2: Gmail, Calendar and Drive

Andrew Despres

Oct 30 '24

Managing Google Workspace Part 2: Gmail, Calendar and Drive

#google #workplace #certification #notes

7 min read

Cover image for Managing Google Workspace Part 1: Core Services, Additional Services and Marketplace Apps

Andrew Despres

Oct 30 '24

Managing Google Workspace Part 1: Core Services, Additional Services and Marketplace Apps

#googleworkspace #google #certification #notes

3 min read

Writing Debut