Andrew Despres

IT Helpdesk for over 10 years. Started off in Retail IT and worked my way into K-12 EDU helpdesk. Currently working for a Google Workspace/GCP specialized MSP. Always learning. Always growing.

Edmonton Joined on Oct 27, 2024 https://andrewdespres.tech

Education

Grant MacEwan University

Pronouns

He/Him

Work

Senior Support Engineer for Google Workspace Customers

Cover image for Switch Port Configuration and Troubleshooting

Andrew Despres

Aug 5

Switch Port Configuration and Troubleshooting

#comptia #networking #network #beginners

17 min read

Andrew Despres

Jul 28

Demystifying Network Connections: Interfaces, Switches and other devices for Beginners

#comptia #networking #network #beginners

15 min read

Cover image for The Physical Layer Playbook: Mastering Cable Troubleshooting

Andrew Despres

Jul 22

The Physical Layer Playbook: Mastering Cable Troubleshooting

#networking #network #comptia #beginners

13 min read

Cover image for Network+ Basics: Physical Installation

Andrew Despres

Jul 6

Network+ Basics: Physical Installation

#comptia #networking #network #beginners

10 min read

Cover image for Network+ N10-009 Your Guide to Fiber Optic Cables: From Light Pulses to Lightning Speed

Andrew Despres

Jul 3

Network+ N10-009 Your Guide to Fiber Optic Cables: From Light Pulses to Lightning Speed

#networking #network #comptia #beginners

6 min read

Cover image for Network+ Cabling: The Essentials

Andrew Despres

Jun 27

Network+ Cabling: The Essentials

#comptia #networking #network #beginners

7 min read

Cover image for From Phone Lines to Ethernet: An Introduction to Copper Cabling

Andrew Despres

May 13

From Phone Lines to Ethernet: An Introduction to Copper Cabling

#comptia #networking #network #beginners

10 min read

Cover image for The Unsung Hero of Networking: A Deep Dive into Ethernet For the N10-009 Exam

Andrew Despres

May 9

The Unsung Hero of Networking: A Deep Dive into Ethernet For the N10-009 Exam

#comptia #networking #network #beginners

9 min read

Cover image for Network Troubleshooting Explained: Simple Steps for Success (CompTIA Net+)

Andrew Despres

May 5

Network Troubleshooting Explained: Simple Steps for Success (CompTIA Net+)

#comptia #networking #network #beginners

13 min read

Cover image for From Fingers to Networks: Introduction to Binary and Hexadecimal

Andrew Despres

Apr 16

From Fingers to Networks: Introduction to Binary and Hexadecimal

#comptia #networking #network #beginners

3 min read

Andrew Despres

Apr 4

SOHO Networking

#comptia #networking #network #beginners

6 min read

Cover image for Layer by Layer: The OSI Model Layers 5-7

Andrew Despres

Mar 31

Layer by Layer: The OSI Model Layers 5-7

#comptia #networking #network #beginners

2 min read

Andrew Despres

Mar 24

Layer by Layer: The OSI Model Layer 4

#comptia #network #networking #beginners

2 min read

Cover image for Layer by Layer: The OSI Model: Layer 3

Andrew Despres

Mar 22

Layer by Layer: The OSI Model: Layer 3

#comptia #network #networking #beginners

2 min read

Cover image for Layer by Layer: The OSI Model: Layer 2

Andrew Despres

Mar 20

Layer by Layer: The OSI Model: Layer 2

#comptia #network #networking #beginners

2 min read

Cover image for Layer by Layer: The OSI Model Layer 1

Andrew Despres

Mar 18

Layer by Layer: The OSI Model Layer 1

#comptia #network #networking #beginners

4 min read

Cover image for Introduction To Networking

Andrew Despres

Jan 12

Introduction To Networking

#comptia #network #beginners #networking

5 min read

Cover image for Planning a Google Workspace Deployment

Andrew Despres

Nov 23 '24

Planning a Google Workspace Deployment

#google #workspace #deployment #certification

10 min read

Cover image for Google Workspace Mail Management

Andrew Despres

Nov 13 '24

Google Workspace Mail Management

#google #workspace #gmail #notes

13 min read

Cover image for Google Workspace Security Part 2: SSO, API Access, Managing Connected Apps and the Alert Center

Andrew Despres

Nov 11 '24

Google Workspace Security Part 2: SSO, API Access, Managing Connected Apps and the Alert Center

#google #workspace #certification #notes

7 min read

Cover image for Google Workspace Security Part 1: Common Security Settings and 2SV

Andrew Despres

Nov 11 '24

Google Workspace Security Part 1: Common Security Settings and 2SV

#google #workspace #certification #notes

5 min read

Cover image for Managing Google Workspace Part 3: MDM Basics, Vault, Reporting and Domains

Andrew Despres

Nov 5 '24

Managing Google Workspace Part 3: MDM Basics, Vault, Reporting and Domains

#google #workspace #certification #notes

9 min read

Cover image for Managing Google Workspace Part 2: Gmail, Calendar and Drive

Andrew Despres

Oct 30 '24

Managing Google Workspace Part 2: Gmail, Calendar and Drive

#google #workplace #certification #notes

7 min read

Cover image for Managing Google Workspace Part 1: Core Services, Additional Services and Marketplace Apps

Andrew Despres

Oct 30 '24

Managing Google Workspace Part 1: Core Services, Additional Services and Marketplace Apps

#googleworkspace #google #certification #notes

3 min read

Forem

Andrew Despres

Badges

Writing Debut

Skills/Languages

Currently learning

Currently hacking on

Available for

Switch Port Configuration and Troubleshooting

Demystifying Network Connections: Interfaces, Switches and other devices for Beginners

The Physical Layer Playbook: Mastering Cable Troubleshooting

Network+ Basics: Physical Installation

Network+ N10-009 Your Guide to Fiber Optic Cables: From Light Pulses to Lightning Speed

Network+ Cabling: The Essentials

From Phone Lines to Ethernet: An Introduction to Copper Cabling

The Unsung Hero of Networking: A Deep Dive into Ethernet For the N10-009 Exam

Network Troubleshooting Explained: Simple Steps for Success (CompTIA Net+)

From Fingers to Networks: Introduction to Binary and Hexadecimal

SOHO Networking

Layer by Layer: The OSI Model Layers 5-7

Layer by Layer: The OSI Model Layer 4

Layer by Layer: The OSI Model: Layer 3

Layer by Layer: The OSI Model: Layer 2

Layer by Layer: The OSI Model Layer 1

Introduction To Networking

Planning a Google Workspace Deployment

Google Workspace Mail Management

Google Workspace Security Part 2: SSO, API Access, Managing Connected Apps and the Alert Center

Google Workspace Security Part 1: Common Security Settings and 2SV

Managing Google Workspace Part 3: MDM Basics, Vault, Reporting and Domains

Managing Google Workspace Part 2: Gmail, Calendar and Drive

Managing Google Workspace Part 1: Core Services, Additional Services and Marketplace Apps