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Allan Dermot

Omind is a digital transformation platform that streamlines customer experience, automates workflows, and boosts business efficiency with AI-driven tools.

Joined on Jul 10, 2025

Cover image for The Ultimate Call Center Quality Assurance Checklist: Leveraging AI QMS Tools for Superior CX

Oct 31

The Ultimate Call Center Quality Assurance Checklist: Leveraging AI QMS Tools for Superior CX

#ai #automation #callcenter #software

4 min read

Cover image for How AI Noise Cancellation for Call Centers Builds Real-Time Voice Fluency and Harmonization?

Oct 23

How AI Noise Cancellation for Call Centers Builds Real-Time Voice Fluency and Harmonization?

#ai #callcenter #software #aitool

4 min read

Cover image for How Accent Conversion Software is Transforming Communication in Contact Centers?

Sep 19

How Accent Conversion Software is Transforming Communication in Contact Centers?

#ai #callcenter #software #aitools

4 min read

Aug 5

Why AI-Powered Call Audits Are a Game-Changer for BPOs

#ai #machinelearning #automation #callcenter

6 min read

Jul 22

How the Right QMS Can Improve Agent Performance and Customer Experience

#ai #automation #performance #software

7 min read

Cover image for How Gen AI Voice Bots Are Transforming Call Centers in 2025

Jul 10

How Gen AI Voice Bots Are Transforming Call Centers in 2025

#ai #automation

6 min read

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