The latest articles on Forem by Sachin Pashupatihal (@sachinpashupatihal). https://forem.com/sachinpashupatihal https://media2.dev.to/dynamic/image/width=90,height=90,fit=cover,gravity=auto,format=auto/https:%2F%2Fdev-to-uploads.s3.amazonaws.com%2Fuploads%2Fuser%2Fprofile_image%2F3862464%2F70795c64-e91d-493a-b832-dccaffd6e2e7.png https://forem.com/sachinpashupatihal en Sachin Pashupatihal Sun, 05 Apr 2026 15:45:10 +0000 https://forem.com/sachinpashupatihal/i-built-an-ai-whatsapp-bot-that-replies-to-customers-in-under-3-seconds-3il9 https://forem.com/sachinpashupatihal/i-built-an-ai-whatsapp-bot-that-replies-to-customers-in-under-3-seconds-3il9 <p>I run a small business and got tired of losing customers because nobody was around to reply on WhatsApp at 11pm. So I built something about it.</p> <h2> The Problem </h2> <p>If you run any kind of business in India (or anywhere really), WhatsApp is probably your #1 customer channel. But here's the thing — customers message at all hours. And if you don't reply fast, they move on to the next guy.</p> <p>I was losing leads just because I couldn't reply at 2am or during meetings.</p> <h2> What I Built </h2> <p><strong>ActionBot</strong> — an AI-powered WhatsApp bot that:</p> <ul> <li>Replies to customers in under 3 seconds, 24/7</li> <li>Knows your business inside out (you just upload your info — menu, pricing, FAQs, whatever)</li> <li>Sounds natural, not robotic</li> <li>Works with WhatsApp Business API (official, not hacks)</li> <li>No coding needed at all</li> </ul> <h2> How It Works </h2> <ol> <li>Sign up at <a href="https://actionbot.live" rel="noopener noreferrer">actionbot.live</a> </li> <li>Connect your WhatsApp Business number (takes 2 minutes)</li> <li>Upload your business details — PDF, text, anything</li> <li>That's it. The bot starts replying to customers immediately.</li> </ol> <p>The AI reads everything you upload and becomes an expert on your business. When a customer asks "What are your prices?" or "Do you deliver to Koramangala?" — the bot answers accurately using YOUR data.</p> <h2> The Tech Stack (for the devs) </h2> <ul> <li> <strong>Backend</strong>: Node.js + Express on Render</li> <li> <strong>AI</strong>: Custom pipeline with MiniMax M2.7 for fast responses</li> <li> <strong>Database</strong>: PostgreSQL with Prisma ORM</li> <li> <strong>WhatsApp</strong>: Official Cloud API</li> <li> <strong>Frontend</strong>: Next.js dashboard for managing everything</li> </ul> <h2> Why I'm Sharing This </h2> <p>I built this to solve my own problem, but turns out a lot of small businesses have the same issue. So I turned it into a proper SaaS.</p> <p>It's free to try — no credit card needed. If you run a business and want to stop losing customers to slow replies, give it a shot:</p> <p>👉 <strong><a href="https://actionbot.live" rel="noopener noreferrer">actionbot.live</a></strong></p> <p>Happy to answer any questions in the comments!</p> ai webdev startup saas