Forem: Rashmi Sharma

Artificial Intelligence Trends in 2021

Rashmi Sharma — Sun, 20 Jun 2021 06:37:01 +0000

Artificial Intelligence is the most anticipated concept ever introduced in the tech world. We hear about AI quite often nowadays. Have you ever thought about why humans have fallen for Artificial Intelligence? In order to know the answer, let’s go back to the time period where it started from.

AI came into existence in the 1950s and at that time it was limited to the educational field. No one ever assumed that artificial intelligence would become a central part of our everyday life.

According to a recent report by Tech Pro:
24% of the businesses are already using AI and more companies are planning to use it in the coming years.

63% of the business owners believe that AI is beneficial to them.

57% of the people believe that AI will go main stream in next 5 to 10 years.

Enormous tech oriented companies like Microsoft, Google and Facebook are also indulging AI in their daily operations. Google acquired an AI company ‘Deepmind technologies limited’ and made a breakthrough in machine generated speech. Deepmind is also helping Google to cut down on its electricity bills. Microsoft also made a few progressions in deep learning by releasing its Cognitive toolkit.

This shows the significance of Artificial Intelligence in the tech industry. 2016 was a year of tremendous innovation as it witnessed lots of AI investment in both big companies and startups.

Artificial Intelligence Trends 2021

Since it’s the mid of 2021 and the importance of AI is growing day by day, the tech exerts have started pouring some light on AI trends we are witnessing this year.

Here is the list…

Chatbots & Virtual Assistants

The application of AI in eCommerce is expanding with every passing day. Many online retailers are applying artificial intelligence technology in their operations to boost revenue and generate leads. Thus, it is also becoming essential for businesses to stay in touch with customers 24*7.

Specialized eCommerce chatbots and virtual assistants can simplify the workflow and allow business owners to provide all-around support to their customers. Chatbot technology is evolving to deliver the best for eCommerce businesses. From managing order and shipment processing to inventory, stock management tasks, and returns, and there is a lot a chatbot can do.

Conversational AI chatbots and virtual assistants help to automate and streamline activities that enable your business to grow in upcoming years. Using AI chatbots in eCommerce, you can craft more relevant marketing services by collecting its data. And you can also reach them through mail and messages to inform them about special offers, discounts, etc.

Shiprocket’s Sania is a smart chatbot based on AI technology. It helps you with the precise answers for your shipment pickup status, delivery delays, NDR, and weight discrepancy issues. Get all the help from this chatbot for knowing your wallet balance, invoice query, or a delayed COD remittance. Other than that, the Shiprocket Sania chatbot is available 24*7 to help users.

Artificial Intelligence In App Development

Previously, apps developed for Android were extremely fragmented. Now, the entire network has become much more assimilated.
Nowadays, incorporating voice interfaces into apps have become an integral part of mobile networks. This has taken place because of tremendous growth in IoT. In 2014, approximately four billion connected things were used.

Virtual assistant support has also been added to applications by the developers. Prisma and Google Allo are two of the popular apps which are using AI.

AI-Driven User Experience

The use cases of AI in eCommerce are gradually advancing from simple to more complex ones. eCommerce companies are now leveraging AI-driven user experience to engage better with customers who expect personalized shopping and support on an online store.

Using advanced AI technologies, such as robotics process automation, recommendation engine, face recognition, NLP, and data-based systems, companies deliver a more humanized and personalized customer experience. Moreover, they provide a better user experience through product recommendations, emotional intelligence, instant customer support, automation, integrity, and trust.

Artificial Intelligence convergence with AR and VR enables to identify the user’s priority on digital channels and enrich UX. With advanced predictive analytics, eCommerce companies can offer a better dashboard for managing supply chain operations and inventory management. The better user experience provides customers more visibility on the availability of products and order fulfillment.

For instance, you can look at Shiprocket’s CORE, a courier recommendation engine based on AI and machine learning. It helps suppliers to determine the best courier partner for a shipment. It gives the courier partners recommendations based upon their past pickup & delivery performances, COD remittance, and return order management.

The Internet of Things (IoT)

IoT has got a huge coverage in recent years and people are also getting used to it. However, without artificial intelligence a device cannot be called a smart device. Let’s look at it clearly by putting it in a simple way:

Smart Device=Artificial Intelligence + Internet of Things

Smart devices will also human interactions. It involves not only recognizing irregular behavior but also verbal and facial expression. Therefore, AI has a significant role in transforming a device into smart device.

The concept of smart homes will also gain popularity in the upcoming time period. After all, who does want his/her appliances connected in a unified system and helping it verbally?

Price Forecasting

Dynamic pricing is used in the eCommerce industry for deciding the pricing of your products. With AI-based self-learning algorithms, you can manage large quantities of data and understand all possible differences between the variables and the prices.

It helps you get the most relevant price for your products. The benefits of using AI in eCommerce for dynamic pricing are increased profits and revenue because eCommerce business owners can decide the price for their products by competition, sales volumes, market trends, etc.

AI algorithms for price forecasting are the future of the retail industry. By considering automated analytics software, you can easily compare and analyze thousands of relationships between the products in a portfolio. AI in eCommerce automates labor-consuming tasks of price analysis and allows you to focus on other business operations.

Price prediction is useful for retail businesses as it can facilitate decision-making in price management operations, which will help in long-term planning.

Improved Visual Search

Why is visual search most important to online retailers? It is most helpful for businesses as it enhances their eCommerce sites with a visual search that helps increase their revenue and improves customer experience. That’s an impressive contribution of AI in eCommerce. In the rapidly growing online shopping world, AI-enabled visual search capabilities play an integral role in capturing customers’ imaginations.

With visual searchability, a customer searches for a product using an image instead of text or keywords. This technology allows shoppers to take a photo of something they want to buy and upload it to a visual search engine such as Google Images or Pinterest. The visual search engine will help them find a product online and recommend products close to their choice.

So this is how AI in eCommerce enhances the visual search process. The AI programs can develop image recognition models based on the customer’s preferences. It works by getting subjective values like what customers find relevant, styles they embrace, personal tastes, and styles from individual to individual.

It’s one of the main reasons industry players like Facebook and Google are using visual search to enhance visual search accuracy and improve the customer experience.

Warehouse Technology

Artificial Intelligence adds more value to the eCommerce warehouse management through natural language processing, robotics, and computer vision technology. AI and Machine learning algorithms learn from experience and make practical decisions for warehouse management. The technology notices patterns using sensors and suggests actions for the faster replenishment of out-of-stock items and better inventory positioning.

AI in eCommerce also enables using wearable technology in warehouses to work hands-free and more safely. The smart wearable glasses are equipped with cameras that use AI-enabled computer vision to recognize barcodes, which can be easily placed around the warehouse for product tracking.

Lastly, AI and robotics lend a physical presence and movement in the real world. AI robots’ in warehouses can handle different tasks such as picking/packaging, loading or unloading pallets, and/or moving boxes around the warehouse. As the use of AI in eCommerce continues to boom and become more advanced, we will see many of its applications for warehouse management.

Conclusion

After viewing the discussion above, it can be concluded that AI is being incorporated in almost every industry. This is because its benefits outweigh its drawbacks.

Probably the greatest advantage to utilizing machines with some degree of man-made consciousness is that they could be used to do important positions all the more effectively. Machines don't have to take breaks in the manner that people do. They don't have to rest, eat, or utilize the bathroom. This would permit organizations to deliver products 24 hours per day, 365 days every year.

In addition to this, machines do not need to receive a paycheck every month. While they are very exorbitant to keep up and power, this expense is significantly not as much as what a whole organization loaded with human representatives would need to be paid. The expenses are additionally limited and controlled.

If you want to stay ahead of the competition, make sure that you are incorporating these trends. For more information on AI Trends for eCommerce contact team Shiprocket Fulfillment.

5 Must-Have Web Development Tools of 2020

Rashmi Sharma — Sun, 12 Jul 2020 15:37:55 +0000

It is difficult to stay on top of the web design and development game. Companies’ preference for website style changes constantly and innovation is in the state of development. Anyone looking for web design services has to keep themselves updated on the latest trends and the newest tools available.

Many of these web development tools often need you to pay before using them. But there are several web development tools out there that are available for free to use. Web developers who have a limited budget can utilize these tools to improve their development methods. However, they are not easy to find. That’s why we have listed here some of the best open-source web development tools that are effective to use for web designers in 2020.

Best Web Development Tools of 2020

Novi

Novi Builder is one of the best web development tools to use in 2020, as it allows for a quick and easy building of the website. It is also good for making several changes in the website design at any point in time. With this tool, you will have full control over the development project and the various functionalities of the web development process. It is a great choice for experienced developers who have good experience in making websites. Some of the important features of this web development tool include the following.

It has features like advanced code editor support.
The application integration facilities are also available to use.
The various pre-made web themes are available.
The interface of this tool comes with a drag and drop facility for web development.
It is best to use for eCommerce website development and support.
The preview tools are also available.

ONE By Template Monster

It is also one of the best web development tools to use in 2020 for web developers that offer enhanced performance and access to different high-quality digital products. The tool helps you in easy launching of blogs on the website, creating landing pages, online stores, and various other kinds of creative website features. It gives you thousands of templates and themes to use for web designing that makes the website attractive and highly intuitive. Its useful plugins and other tools make it a highly useful web development tool. Here are some of the features of this web development tool.

Offer various kinds of themes, items, and features needed on the website.
The regular updates of the tool make it more useful for the web development process.
It is one of the safest and secure web development tools to use for developers.
It comes with an unlimited yearly license.
The tool offers various useful services which include template customization, installation, and various other services.

Creative Tim

Creative Tim is a web development tool that you can opt for in the year 2020. It has Bootstrap design elements that allow web developers to quickly build a website with different features that are user-friendly. It makes the process of web development easy and speedy with all its inbuilt features and functionalities. Moreover, it is a reliable and easy to use web development tool for creating websites in less time. This tool can be used for building innovative websites and mobile applications. Some of the best features of this tool are the following.

It allows you to design web pages in the easiest and fastest way.
It comes with tools that save your time and efforts for web development.
It helps in creating useful business websites.
You can use its several admin templates to make the website attractive and useful.
Its Admin Dashboard supports the process of changes in the website without any extra time and effort.
The built-in features and elements allow for speedy web development.

NPM

In 2020, NPM or the Node Package Manager is one of the best web development tools that can be used to create websites using JavaScript. The NPM web development tool comes with various packages of reusable code that allow assembling the system in the best way possible. This tool is a highly useful tool for web development that offers various command-line utility functionalities. Developers can use several free code packages of the NPM web development tool. Some of the best features of the NPM web development tool are the following.

It has over 470,000 free code packages available in the registry.
It comes with a code discovery system.
It allows for controlling access to the namespace.
It manages the public and private code by using a similar workflow.
It is easy to apply, use, and understand.

HTML5 Boilerplate

If you're looking for the latest web development tool to use, then HTML5 boilerplate is your best bet. It helps in creating easily adaptable websites and web applications. It allows for quick and easy web development with all the important features and facilities. It comes with a set of files that helps developers to build robust websites. These sets of files are available for free download and can be used in the process of creating a website or web application. HTML5 Boilerplate offers enhanced performance for web development that saves time and allows creating useful websites. The features of HTML5 Boilerplate are the following.

It allows web developers to take benefit of the features of HTML5 elements.
It promotes the use of progressive enhancement.
It helps in maintaining and achieving CSS normalization.
It also supports the process of bug fixation.
The security features can also be improved with the use of Apache Server Configuration.
It also comes with the latest version of Google Universal Analytics snippet.
It allows protecting the website from console statements.
It has extensive inline for documentation processes.

Conclusion

These web development tools of 2020 are what make the development world go round. Web developers should take advantage of these tools that are available to them. Always remember the best development tools are not always the most popular ones but you have to search more closely for the best and highly efficient tools. It may take some of your time to search for them, but it may be worth the research and time in the end.

For more help on web development tools and processes, contact Syncrasy Tech one of the best web design and development companies in the USA, UK, and India. Schedule your demo here for more details about their offered work and services.

Why is PIM Implementation Vital For the Success of Manufacturing Firms?

Rashmi Sharma — Tue, 04 Feb 2020 12:14:09 +0000

Digital transformation has radically changed the face of the manufacturing industry. International manufacturing brands like John Deere, Toyota Motor Corp, Samsung Electronics are the best example of how digital transformation and the use of exponential technologies can materialize seemingly impossible ideas and change our view of reality.

Digital Transformation 2020
In the past, the management of manufacturing operations has been divided between IT and operational technology (OT). Where IT and OT have been through a bit of silo, where machines are dependent on human input and also were programmed to perform specific tasks.

But today in 2020, modern product processing equipment, robotics, sensor technology, and smart machines have opened the door for digital transformation that is impacting new breed of manufacturing firms.

The majority of manufacturing companies acknowledge the importance of digital transformation. However, there are only 5% of industrial manufacturers that are satisfied with their current digital strategies.

What Should be Your Digital Strategy?
Manufacturing companies pay more attention to meet digital transformation demands. No matter what is the size of a company, the manufacturer struggles to maximize productivity standards and achieve annual cost reductions. Implementing innovative tech ideas and solutions is the only way to achieve these objectives for digital transformation.

Product information management or PIM solution plays a significant role in consumer path-to-purchase. Manufacturing brand is the identity that is why it is imperative that they make the production and management of consumer-targeted product content a priority.

This is where, digitalization of products, services, and processes are becoming important for manufacturing operations. However, for a successful digital transformation strategy, it also depends upon how the data is organized, distributed, managed, and used across channels for seamless digital experience.

Product Information Management (PIM) solutions can help manufacturers overcome these hurdles. PIM software is designed to meet the needs of manufacturing firms by giving them a tool to more efficiently and easily manage large product catalogs and prepare for a successful digital transformation in the e-commerce sphere.

Why PIM for Manufacturing Companies?

PIM software helps manufacturing companies to achieve the following objectives for digital transformation.

1. Boost Productivity With Tech Innovation

PIM software helps your manufacturing firm to keep up with ever-evolving tech trends and demands.

With PIM software, industrial manufacturers can speed up their product information management and can get their products to market faster across all channels and regions.

PIM features are designed to boost productivity that include automation features, which eliminate repetitive, tedious tasks from your data management process.

There are validation features that ensure that only enriched product information is approved and updated on product catalogs, and completeness features, which structure your team’s workflow across channels and locales, allowing them to become more productive in the process.

Using these features you can manufacture and sell more products online, more quickly, boosting revenue, and improving customer relationships.

2. Help You Win Operational Excellence

PIM software is one of the biggest assets for industrial manufacturers when it comes to digital transformation. Managing product content can be particularly challenging for industrial manufacturers. PIM software can help you have many advantages such as:

PIM aggregate product content, data, and digital assets (coming from different sources).

Transform data in the desired format.

Syndicate data and publish it across multiple channels.

Work according to defined business processes and workflows.

The typically massive size of product catalogs often needs extra time and effort to manage and update product information online on a new channel. PIM, however, can make these catalogs typically filled with technical products that require more commitment and management.

For example, you can easily eliminate repetitive tasks and ensure that only accurate, consistent, and contextual product information is presented to your customers.

PIM software allows the web to print publishing for creating B2B and B2C product catalogs, price sheets, PDFs, and personalized sales & marketing collateral. In other words, PIM automates product information management, syndication, and other processes by connecting business applications with IoT data.

3. Allow For Visual Enrichment
Product information on your catalogs also needs to be frequently updated to better fit a new platform. Making new updates and changes to existing catalogs can be just as daunting as initially enriching information.

However, as new products are added to existing catalogs, these larger catalogs with new information are typically more difficult to manage. This is the main challenge when dealing with product information, image update, and technical data.

By using PIM software, however, manufacturing companies can implement new digital transformation methods successfully and sustainably.

The scalable and flexible features of PIM paired with the digital management platform, web cms solution, and visual enrichment interface allow manufacturing firms to make updates and changes to product catalogs easily and efficiently.

4. Source For Data Governance
Product Information Management or PIM offers multiple advantages to manufacturing firms by using a single version of software solution for product assortment improvement, rapid SKU introduction, multi-channel selling, and speeding up the time-to-market of new products on-boarding.

These features do offer advantages to industrial manufacturers, such as reduced costs, accelerated time-to-market, and better communication between suppliers and distributors.

PIM software, however, is specifically designed to manage data in unusual formats and can also help your team more efficiently implement data government and management processes and procedures.

Use your PIM to identify missing or incorrect data, establish governance policies, fix and correct incorrect or low-quality data, and maintain and update your data governance plan to ensure your customers are only given accurate, compelling, and consistent product information.

5. The Benefit of Integration With Disparate Systems
Efficiently handling and managing data is not enough in a competitive space like industrial manufacturing, your company also needs to be able to seamlessly communicate across multiple data management tools and systems.

It includes ERP systems, digital asset management systems, content management systems, and more. It may sound easy, but managing all your product data across different data systems is often not easier.

Fortunately, PIM providers can help your team simplify data management by integrating disparate systems and tools via the network of open-source connectors. This will help prevent errors or inconsistencies in product data and help your team work faster and more efficiently.

In the End
It isn’t easy to be a successful industrial manufacturer these days but a PIM solution can help. By using PIM solutions to manage your product data, manufacturing firms can expand to new channels and handle industry-specific data with ease.

So, are you looking for a PIM solution provider to implement a PIM solution at your manufacturing base? If yes, contact Syncrasy Tech Global IT Solution Company for more details on the PIM software development and implementation process.

Tweet here @Syncrasy_Tech for more updates on PIM solutions, DXP implementation, and E-commerce development.

AI Chatbot Trends of the Year 2020

Rashmi Sharma — Fri, 10 Jan 2020 11:27:14 +0000

The chatbot technology is becoming more humanly over time and businesses today want to know about the new landmarks of AI chatbot technology.

So, what does this mean for businesses in 2020?

According to the reports, year-over-year AI chatbots are growing at a rate of 5.6X.

Business Insider states that 80% of businesses will be using AI chatbots by 2020.

Businesses from all over the world spent nearly $1.3 trillion/year to serve around 265 Billion of customer service requests.

According to reports, AI chatbots can help your business save approximately 30% of the cost.

If you are probably planning to continue riding this wave, putting your chatbot performance under a microscope is very important. But to do it, you need to work on the following aspects of your chatbot.

Here are the latest trends for businesses using AI chatbots and chatbot apps to follow in 2020.

AI Chatbot Apps
When it’s about AI enabled chatbots, these interfaces are powered by artificial intelligence and have the capability of providing a quick and flawless response to your customers' questions without requiring a human worker to reply. The best AI chatbot apps of the year 2020 are - PandoraBots, Chatfuel, HubSpot, Sequel, Botsify, ManyChat.

Python Chatbots with NLP
When you need your chatbot to be interactive, then Python chatbot with natural language programming (NLP) is the best choice in providing a real user experience with your chatbot.

Python Chatbots with NLP can be of great help for businesses as it comes with the ability to understand human language, sentiment analysis, helps in interacting with customers on a higher level, and clarify customer queries in their own language. Messaging platforms such as Facebook and WhatsApp are using a similar approach to communicate directly with customers.

Tensorflow Chatbots
According to industry experts, in the upcoming years, it is likely that nearly all of the contextual communications with your customers will be carried out using a Tensorflow Chatbot.

Tensorflow AI chatbots help in facilitating businesses to maintain their consumer interactions in a flawless manner by providing a bot to get insights into your data.

So, the implementation of Tensorflow chatbots and messengers provides your business with the ability to process contextual responses.

Chatbot Analytics and Insights
After all, every business needs a set of tools and analytics to measure customer insight. AI enabled chatbots can perform an accurate analysis of a large amount of data without making errors. The bot analytics with AI technology now provides business with an opportunity to go even deeper into the data analysis and collection of customer data.

The metrics used to determine the performance of your AI chatbot are:

Bot Metrics help gauge the performance of your chatbot by analyzing user retention rate and the user satisfaction rate.

User Metrics helps in analyzing every single interaction your chatbot had with your customers.

Message Metrics help you identify the total conversations between your customers and the chatbot and also the length of the conversation.

Virtual Assistants
The reason why virtual assistants getting more popular every year is that involving them in your business is relatively more affordable as compared to hiring a new employee. Due to their diverse skill sets, your business will get the kind of efficiency, performance, and flexibility that would be hard to find in a normal employee.

In 2020, automation of customer service is easily possible with virtual assistants and AI chatbots, thanks to its ability to combine various applications into a single task that can help in the growth of your business.

Machine to Machine Talking
Bots not only provide customer experience through direct contact with your customers, but it can be with bots and other automated response systems. Businesses today can provide all of their services via one channel, via AI chatbot. Let’s understand this...

It is useful for businesses to make the product purchase through a bot, confirm the purchase decision via the same bot, and you can also consult the delivery of the purchase with the same bot, this can give you more seamless & improved communication.

Conversational User Experience
Conversational User Experience or CUX will be adopted by most businesses in 2020. It’s a newer version of UX design, and have features like guided conversations, brand persona development, and personalized content. Its main purpose is to help businesses to create rapid and helpful customer interactions on their chatbot. CUX is something to keep in mind, as any business that fails to keep up with CUX may risk their customer support.

Final Words
If we talk about customer service, AI chatbots offer services similar to those offered by humans. With the advancement of Artificial Intelligence in today’s world, chatbot apps services are becoming more popular and impeccable with human-like features.

Hence, AI chatbots and chatbot apps are technologies that have the power to change the way you interact with your customers and provide them a reliable way to connect with your business.