12 days after launching my SaaS. No customers. Here's what I got wrong.

Peretz Yam — Thu, 26 Mar 2026 16:53:26 +0000

I have some basic understanding of code structure — learned BASIC as a kid, touched HTML and PHP years ago — but I'm not a developer in any practical sense. I built Pulso Bot — AI support bots for Telegram businesses — by writing specs and letting Claude Code do the actual coding. Took about two weeks of real work to get something live.

Then I spent the next 12 days doing "distribution." That's the part nobody warns you about properly.

The listing grind

I submitted everywhere. Product Hunt, AlternativeTo, SaaSHub, Indie Hackers, TopTelegramBots, FutureTools — probably 15 sites total. Some approved in a day, some took a week, some are still pending. AlternativeTo took 7 days to approve. No traffic came from it yet.

Product Hunt launched March 24. A few upvotes from people I don't know. Zero signups. I'm not complaining — I had no existing audience, no hunter with followers, nothing. The result makes sense in retrospect.

The dev.to article got maybe 30 views. This one included.

What I got wrong

I was targeting the right directories for the wrong people. Everyone who found Pulso Bot through these channels was a developer or another founder. Not a single small business owner.

And here's the thing — small business owners who already use Telegram bots know how to get one built. The ones who don't, don't know they need one yet. I'm trying to reach people at exactly the moment they're frustrated enough to look for a solution. That moment doesn't happen on Product Hunt.

I don't have a fix for this. Still figuring it out.

Where things stand

Building Reddit karma in non-related subreddits so I can eventually answer questions organically without getting banned. Waiting for SEO from the listings to do something. Reaching out through personal network to find one human who runs a business on Telegram and will actually try it.

Twelve days in. Zero paying customers. Product works fine. Distribution is the actual job and I underestimated it completely.

One question

How did you find your first 10 customers when you had no audience and no budget? Not a growth hack. Just what actually worked for you specifically.

I built a multi-tenant Telegram support bot SaaS in 4 working days (the other 10 were waiting for API credits to refill)

Peretz Yam — Sat, 14 Mar 2026 17:59:40 +0000

Kept seeing the same problem: small businesses on Telegram drowning in repetitive customer questions, but no clean solution that doesn't require a developer.

So I built Pulso Bot. The twist: each client gets their own named bot via BotFather — not a shared widget. Their customers see "ShopBot", not "Pulso Bot."

How it works technically

My server manages multiple client bot tokens simultaneously
Each bot is isolated — FAQ, analytics, subscription, handoff state all per-token in Supabase
Claude Haiku reads the FAQ and answers in the customer's detected language (Unicode-priority for Hebrew/Arabic — langdetect alone fails on short phrases)
After 2 failed answers → human handoff with full conversation history sent to the owner
Voice messages transcribed via Whisper before hitting the same pipeline

Stack

Python, python-telegram-bot, Claude Haiku, Whisper, Supabase, Railway

Monetization

Telegram Stars subscriptions (auto-renewing) — no Stripe, no credit cards, everything inside Telegram. 250⭐/mo for 300 replies up to 1000⭐ for unlimited.

Still figuring out distribution. Product is live at pulso.tools, 14-day trial.

Forem: Peretz Yam

12 days after launching my SaaS. No customers. Here's what I got wrong.

I built a multi-tenant Telegram support bot SaaS in 4 working days (the other 10 were waiting for API credits to refill)

How it works technically

Stack

Monetization