Talk to Our AI Phone Agent — Live Now (and We're Looking for Pilot Partners)

Bill Neely — Sun, 19 Apr 2026 16:48:59 +0000

Our AI Phone Support Agent Is Live — Give It a Call When a caller presses 1 for support, here's what happens under the hood:
1. Asterisk hands the call to a Python AGI script

The caller speaks — Deepgram nova-2 transcribes the audio in real time
The transcript goes to Anthropic Claude, which generates a concise, context-aware response
OpenAI TTS synthesizes the reply and plays it back to the caller
Repeat until the issue is resolved — or escalated to a human

The AI handles activation guidance, plan questions, device compatibility, and general troubleshooting. When it can't help, it transfers to a live agent. After each escalation, it learns from the agent's handling of the call and gets better over time. No hold music. No phone trees. Just a conversation.

Try It Yourself
Call 877-692-4004 and press 1. You'll be speaking with our AI agent — live, no appointment needed.
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Looking for Pilot Partners

If your business takes repetitive inbound support calls, we're looking for companies interested in piloting this kind of system. Drop a comment or reach out at bill@novatrope.us. for companies interested in piloting this kind of system. Drop a comment or reach out at
bill@novatrope.us.

Can AI really learn from humans?

Bill Neely — Sat, 18 Apr 2026 19:53:36 +0000

After playing with AI for a couple of months, I wanted to see if AI could learn from humans and create its own help desk or call center. I was working with Anthropic's Claude, but I'm sure any other AI agent would work as well.

I wanted the AI agent to learn by listening to the human operators, and then taking over when it felt it had enough info. I already had a lot of experience with VOIP servers, so the link wasn't hard.

I have a test system up and running (You are welcome to try it by calling 1-877-692-4004). Hasn't learned much yet, since we are still early stage.

I would love to have your comments on the concept or implementation. And if you would like to participate in a more meaningful way, drop me an email at bill@novatrope.us We could really use some extensive testing at this point.

Forem: Bill Neely

Talk to Our AI Phone Agent — Live Now (and We're Looking for Pilot Partners)

Can AI really learn from humans?